Privacy Policy

 

Last Updated: June 2026

 

Introduction

Welcome to EveStone ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, interact with our services, or communicate with us.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:

●      Full name

●      Email address

●      Phone number

●      Shipping address

●      Billing address

●      Payment information

●      Order history

●      Communication preferences

 

Automatically Collected Information

 

When you browse our website, certain information may be collected automatically, including:

 

●      IP address

●      Browser type and version

●      Device information

●      Pages visited

●      Time spent on pages

●      Referring website

●      Cookies and tracking technologies

How We Use Your Information

We use your information to:

 

●      Process and fulfill orders

●      Provide customer support

●      Communicate order updates

●      Deliver products and services

●      Improve website functionality and user experience

●      Personalize your shopping experience

●      Prevent fraud and unauthorized transactions

●      Send promotional emails and marketing communications (with your consent)

●      Comply with legal obligations

 

Payment Information

All payment transactions are processed through secure third-party payment providers. EveStone does not store complete payment card details on its servers.

Payment providers may collect and process your payment information according to their own privacy policies and security standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

 

●      Remember your preferences

●      Improve website performance

●      Analyze website traffic

●      Personalize content and advertisements

●      Enhance your shopping experience

 

You may disable cookies through your browser settings; however, some website features may not function properly.

 

Marketing Communications

With your consent, we may send:

 

●      Promotional offers

●      Product announcements

●      New collection launches

●      Exclusive discounts

●      Company updates

 

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

 

Sharing of Information

We do not sell, rent, or trade your personal information.

 

We may share information with trusted third parties only when necessary, including:

 

Service Providers

 

●      Shipping and logistics providers

●      Payment processors

●      Website hosting providers

●      Marketing and email service providers

●      Analytics providers

 

Legal Requirements

 

We may disclose information if required to:

 

●      Comply with applicable laws

●      Respond to legal requests

●      Protect our rights and property

●      Prevent fraud or security threats

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

●      Unauthorized access

●      Loss

●      Misuse

●      Alteration

●      Disclosure

 

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

 

●      Fulfill orders

●      Provide customer support

●      Comply with legal obligations

●      Resolve disputes

●      Enforce agreements

 

When information is no longer required, it will be securely deleted or anonymized.

 

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

 

●      Access your personal information

●      Correct inaccurate information

●      Request deletion of your information

●      Restrict processing of your information

●      Object to certain uses of your information

●      Withdraw marketing consent

 

To exercise any of these rights, please contact us using the information provided below.

 

Third-Party Services

Our website may contain links to third-party websites, social media platforms, or services.

 

We are not responsible for the privacy practices, content, or policies of these third-party websites. We encourage users to review their privacy policies before providing personal information.

 

Children's Privacy

EveStone does not knowingly collect personal information from individuals under the age of 13.

 

If we become aware that information has been collected from a child without appropriate parental consent, we will take steps to remove such information promptly.