TERMS & CONDITIONS

Last Updated: October 2026

INTRODUCTION

Welcome to EveStone ("we," "our," or "us"). Thank you for choosing our brand.

These Terms & Conditions govern your access to and use of the EveStone website, products, and services.

By accessing our website, placing an order, creating an account, or interacting with our services, you agree to these Terms & Conditions and our applicable store policies.

Please read these terms carefully before making a purchase. If you do not agree with them, please discontinue use of our website.

1. ABOUT EVESTONE

EveStone is an online jewelry and accessories brand offering carefully selected fashion jewelry, accessories, and related products through our official website and social media platforms.

Throughout these Terms & Conditions:

• "EveStone," "we," "our," and "us" refer to the EveStone brand and its business operations.

• "Customer," "you," and "your" refer to individuals browsing our website or purchasing our products.

Our goal is to provide customers with a convenient, secure, and satisfying online shopping experience.

2. ACCEPTANCE OF TERMS

By accessing our website, creating an account, subscribing to our communications, or placing an order, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• You have read and understood these Terms & Conditions.

• You agree to comply with applicable laws and regulations.

• You agree to our applicable website policies, including our Privacy Policy, Shipping Policy, Refund Policy, and Return & Exchange Policy.

• You will provide accurate and complete information when making purchases.

If you do not agree with these terms, you should not use our services.

3. PRODUCTS & PRODUCT INFORMATION

At EveStone, we make reasonable efforts to ensure that our product descriptions, photographs, prices, specifications, and availability information are accurate and updated.

However, please note that:

• Product images may appear slightly different across devices.

• Screen settings and lighting may affect the appearance of colors.

• Minor variations in texture, shine, and finish may occur.

• Product descriptions may occasionally contain typographical errors.

• Product availability may change without prior notice.

Minor differences caused by photography, lighting, screen settings, or normal manufacturing variations do not automatically constitute product defects.

However, products that are materially different from their descriptions or genuinely defective will be handled according to our Return & Exchange Policy and applicable consumer protection laws.

4. PRODUCT CARE & CUSTOMER RESPONSIBILITY

EveStone jewelry should be handled and stored carefully to preserve its appearance and longevity.

Customers are encouraged to:

• Store jewelry in a clean, dry place.

• Avoid direct contact with water, perfume, lotions, and harsh chemicals.

• Remove jewelry before swimming, showering, or exercising.

• Avoid excessive pulling, bending, or pressure.

• Clean jewelry gently using appropriate methods.

• Keep jewelry away from prolonged exposure to moisture.

EveStone is generally not responsible for damage resulting from:

• Improper storage.

• Exposure to water, perfumes, lotions, or chemicals.

• Excessive force or mishandling.

• Normal wear and tear.

• Unauthorized repairs or alterations.

• Accidental damage after delivery.

These exclusions do not affect applicable rights relating to manufacturing defects or products that do not conform to their descriptions.

5. PRICING & PAYMENT

All product prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

EveStone reserves the right to:

• Update product prices.

• Correct pricing inaccuracies.

• Modify promotional offers.

• Adjust discounts and special offers.

• Cancel or decline orders affected by genuine pricing errors, subject to applicable law.

Payment methods offered at checkout may include:

• Cash on Delivery (COD).

• Bank transfers.

• Debit cards.

• Credit cards.

• Digital payment gateways.

Available payment methods may vary depending on the order and payment services supported by our store.

Orders requiring advance payment will be processed following successful payment verification.

Any applicable delivery charges or additional fees will be communicated during checkout.

6. ORDER ACCEPTANCE & CONFIRMATION

Placing an order does not automatically guarantee its acceptance.

EveStone reserves the right to review, verify, or decline orders for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing.

• Incomplete customer information.

• Suspected fraudulent transactions.

• Payment verification issues.

• Unusual or excessive order quantities.

• Delivery limitations.

If an order cannot be fulfilled after payment has been received, the customer will be informed and an appropriate refund will be arranged.

Order confirmations and updates may be communicated through email, phone, or other contact methods provided by the customer.

7. SHIPPING & DELIVERY

At EveStone, we aim to process and dispatch orders efficiently.

Delivery timelines provided on our website are estimates and may vary depending on location, courier services, and operational circumstances.

Possible causes of delivery delays include:

• Courier service disruptions.

• Weather conditions.

• Public holidays.

• Government restrictions.

• Natural disasters.

• Incomplete or incorrect shipping information.

• Events beyond our reasonable control.

Customers are responsible for providing accurate delivery information, including their name, address, and contact number.

Additional delivery charges may apply if an order must be re-shipped due to incorrect information provided by the customer.

Our responsibility for delivery issues remains subject to applicable consumer protection laws.

Please refer to our Shipping Policy for further details.

8. ACCOUNT REGISTRATION & SECURITY

Customers who create an account on the EveStone website are responsible for:

• Maintaining the confidentiality of their account credentials.

• Providing accurate registration information.

• Updating their account details when necessary.

• Taking reasonable measures to prevent unauthorized account access.

• Informing us if they suspect unauthorized account activity.

EveStone reserves the right to suspend or restrict accounts involved in fraudulent activity, misuse, or serious violations of these Terms & Conditions.

9. PROMOTIONS, DISCOUNTS & GIVEAWAYS

EveStone may offer promotional campaigns, discount codes, giveaways, seasonal sales, and exclusive customer offers.

Unless otherwise specified:

• Promotional offers cannot be combined.

• Discount codes have no cash value.

• Promotions are valid only during their stated period.

• Certain products may be excluded from discounts.

• Promotional offers may be subject to stock availability.

• Misuse or fraudulent use of promotional codes may result in cancellation of the affected order.

EveStone reserves the right to modify or withdraw promotions in accordance with their published terms and applicable law.

Additional conditions may apply to giveaways and special promotional campaigns.

10. INTELLECTUAL PROPERTY RIGHTS

All original content displayed on the EveStone website, including:

• Brand name and logo.

• Original product photography.

• Graphics and illustrations.

• Videos.

• Website design elements.

• Product descriptions.

• Original marketing materials.

• Social media content.

• Other original creative materials.

is owned by EveStone or used with appropriate permission and may be protected by applicable intellectual property laws.

Without prior written authorization, customers and third parties may not unlawfully:

• Copy or reproduce protected content.

• Modify or republish original materials.

• Distribute or sell protected content.

• Use our brand identity in a misleading manner.

• Exploit our intellectual property for unauthorized commercial purposes.

Nothing in these Terms & Conditions transfers ownership of EveStone's intellectual property to website visitors or customers.

11. USER CONDUCT

Customers and website visitors agree not to:

• Use our website for unlawful purposes.

• Provide false or misleading information.

• Attempt unauthorized access to accounts or systems.

• Interfere with website security or operations.

• Upload malicious software or harmful content.

• Engage in fraudulent transactions.

• Violate third-party intellectual property rights.

• Misuse promotional offers or payment systems.

Violation of these conditions may result in appropriate action, including account suspension, cancellation of fraudulent orders, or legal remedies where permitted.

12. THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites, payment processors, delivery services, or social media platforms.

These third parties operate independently and may have their own policies and terms.

EveStone does not control or guarantee third-party:

• Website content.

• Privacy practices.

• Service availability.

• External offers.

• Independent business operations.

We encourage customers to review the relevant policies before using third-party services.

Nothing in this section limits any responsibility EveStone may have for services provided as part of fulfilling a customer's order.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EveStone will not be responsible for indirect or consequential losses resulting from circumstances beyond its reasonable control, including:

• Website interruptions.

• Temporary technical difficulties.

• Unauthorized third-party activities not caused by our failure to meet applicable obligations.

• Loss of business opportunities.

• Personal dissatisfaction unrelated to genuine product defects or misleading descriptions.

Where legally permitted, EveStone's contractual liability arising from a particular purchase may be limited to the amount paid for the relevant product.

However, nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded, including applicable consumer rights and liability arising from fraud or other legally protected claims.

14. DISCLAIMER OF WARRANTIES

We aim to maintain a functional, secure, and accessible shopping website.

However, we cannot guarantee:

• Continuous website availability.

• Completely error-free website operation.

• Compatibility with every device or browser.

• Complete absence of temporary technical issues.

• Uninterrupted access during maintenance.

Website services are provided subject to operational availability.

This disclaimer does not affect any warranties, guarantees, or consumer protections required under applicable law.

15. INDEMNIFICATION

To the extent permitted by applicable law, customers agree to be responsible for losses or claims arising directly from their unlawful activities or material violations of these Terms & Conditions.

Such circumstances may include:

• Fraudulent use of our website.

• Intentional misuse of website services.

• Violation of applicable laws.

• Infringement of third-party rights.

• Deliberate interference with website operations.

This provision does not remove or reduce EveStone's responsibilities under applicable law.

16. PRIVACY & DATA PROTECTION

Your privacy is important to EveStone.

Our collection, processing, storage, and sharing of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Where consent is legally required, we will request it separately.

Please refer to our Privacy Policy for further information about your data and privacy rights.

17. ACCOUNT SUSPENSION & TERMINATION

EveStone reserves the right to restrict, suspend, or terminate website access or customer accounts where reasonably necessary due to:

• Fraudulent activity.

• Security threats.

• Unauthorized account use.

• Serious violations of these Terms & Conditions.

• Unlawful activity.

Where reasonably appropriate, customers may be notified about account restrictions.

Termination of an account does not remove obligations relating to existing orders, refunds, or other applicable consumer rights.

18. GOVERNING LAW & DISPUTE RESOLUTION

These Terms & Conditions shall be governed by the applicable laws of the Islamic Republic of Pakistan.

If a dispute arises regarding an order, product, or service, customers are encouraged to contact EveStone first so that we can attempt to resolve the matter fairly.

Any legal proceedings shall be handled by the courts or competent authorities having jurisdiction under applicable Pakistani law.

Nothing in these Terms & Conditions restricts a customer's statutory right to seek appropriate legal remedies.

19. CHANGES TO THESE TERMS & CONDITIONS

EveStone reserves the right to update these Terms & Conditions when necessary to reflect:

• Changes in business operations.

• Updated website features.

• New product or service offerings.

• Legal and regulatory requirements.

• Improvements to our policies and procedures.

Updates will be published on our website with a revised Last Updated date.

Changes will generally apply to orders placed after the updated terms take effect, unless applicable law requires otherwise.

20. CONTACT US

If you have any questions about these Terms & Conditions, orders, products, or our services, please contact us.

EveStone — Jewelry & Accessories

Email: evestone.store@gmail.com

WhatsApp: +92 335 6827799

Instagram: @evestone.store

Website: https://evestone.store

Our customer support team will be happy to assist you.

CUSTOMER ACKNOWLEDGMENT

By accessing or using the EveStone website or placing an order, you confirm that you have had the opportunity to read and understand these Terms & Conditions.

Thank you for choosing EveStone.

Your trust and shopping experience mean a great deal to us.