Terms of service
Last Updated: June 2026
These Terms & Conditions govern your access to and use of the EveStone website, products, and services. By accessing our website, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website immediately.
1. ABOUT EVESTONE
EveStone is an online jewelry brand offering fashion jewelry, accessories, and related products through our website and social media platforms.
Throughout these Terms & Conditions, the terms "EveStone," "we," "our," and "us" refer to EveStone, while "customer," "you," and "your" refer to any individual accessing our website or purchasing our products.
2. ACCEPTANCE OF TERMS
By accessing our website, creating an account, subscribing to our communications, or purchasing products, you acknowledge that:
● You are at least 18 years of age or have parental permission to use the website.
● You have read and understood these Terms & Conditions.
● You agree to comply with all applicable laws and regulations.
● You accept all policies published on our website, including our Privacy Policy, Shipping Policy, Refund Policy, and Return & Exchange Policy.
3. PRODUCTS AND PRODUCT INFORMATION
We make every effort to ensure that all product descriptions, photographs, pricing, specifications, and availability information are accurate and up to date.
However, we cannot guarantee that:
● Product images will appear exactly the same on every device.
● Colors displayed on screens perfectly match the actual product.
● All descriptions are completely free from typographical errors.
● Products will always be available in stock.
Minor variations in color, texture, shine, or appearance may occur due to photography lighting, screen settings, and manufacturing differences.
Such variations shall not be considered defects.
4. PRODUCT CARE AND CUSTOMER RESPONSIBILITY
Customers are responsible for following proper jewelry care instructions. EveStone shall not be responsible for damage resulting from:
● Improper storage
● Exposure to water, perfumes, lotions, or chemicals
● Excessive force or mishandling
● Normal wear and tear
● Unauthorized repairs or alterations
Proper jewelry care helps maintain the appearance and longevity of your purchase.
5. PRICING AND PAYMENT
All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated. We reserve the right to:
● Change prices without prior notice
● Correct pricing inaccuracies
● Modify promotional offers
● Cancel orders affected by pricing errors Accepted payment methods may include:
● Cash on Delivery (COD)
● Bank Transfer
● Debit Cards
● Credit Cards
● Digital Payment Gateways
Orders will only be processed after successful payment verification where applicable.
6. ORDER ACCEPTANCE
Submission of an order does not automatically constitute acceptance of the order. EveStone reserves the right to:
● Refuse any order
● Limit quantities purchased
● Request additional verification
● Cancel suspicious transactions
● Cancel orders due to stock unavailability
If an order is cancelled after payment has been received, a refund will be processed according to our Refund Policy.
7. SHIPPING AND DELIVERY
Delivery timelines provided on the website are estimates only.
While we work with reliable courier partners, EveStone shall not be held responsible for delays resulting from:
● Courier service disruptions
● Weather conditions
● Public holidays
● Government restrictions
● Natural disasters
● Events beyond our reasonable control
Customers are responsible for providing accurate shipping information.
Additional shipping charges may apply if an order must be re-shipped due to incorrect customer information.
8. ACCOUNT REGISTRATION
If you create an account on our website, you are responsible for:
● Maintaining account confidentiality
● Protecting login credentials
● Restricting unauthorized access
● Ensuring all information remains accurate
EveStone reserves the right to suspend or terminate accounts that violate these Terms & Conditions.
9. PROMOTIONS AND DISCOUNTS
Promotional campaigns, discount codes, giveaways, and special offers may be subject to additional terms.
Unless otherwise specified:
● Promotions cannot be combined.
● Discounts have no cash value.
● Promotional offers may be withdrawn at any time.
● Misuse of promotional codes may result in order cancellation.
10. INTELLECTUAL PROPERTY RIGHTS
All content appearing on the EveStone website, including but not limited to:
● Brand name
● Logo
● Product images
● Graphics
● Videos
● Website design
● Product descriptions
● Marketing materials
● Social media content
is owned by EveStone and protected under applicable intellectual property laws. You may not:
● Copy
● Reproduce
● Modify
● Republish
● Distribute
● Sell
● Exploit
any content without prior written permission from EveStone.
11. USER CONDUCT
Users agree not to:
● Use the website for unlawful purposes
● Submit false or misleading information
● Interfere with website operations
● Attempt unauthorized access to systems
● Upload malicious software
● Engage in fraudulent activities
● Violate intellectual property rights
Violation of these terms may result in account suspension, order cancellation, or legal action.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites, payment gateways, social media platforms, or services.
EveStone does not control or endorse such third-party websites and is not responsible for:
● Their content
● Their privacy practices
● Their availability
● Their services
Customers access third-party websites at their own risk.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, EveStone shall not be liable for:
● Indirect damages
● Incidental damages
● Consequential damages
● Loss of profits
● Loss of business opportunities
● Data loss
● Personal dissatisfaction unrelated to product defects
Our total liability shall never exceed the amount paid by the customer for the specific product involved in the claim.
14. DISCLAIMER OF WARRANTIES
All products and services are provided on an "as available" and "as is" basis. EveStone makes no warranties regarding:
● Continuous website availability
● Error-free operation
● Compatibility with all devices
● Complete absence of technical issues
While we strive to maintain high standards, no guarantee is provided beyond those expressly stated.
15. INDEMNIFICATION
You agree to indemnify and hold harmless EveStone, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, losses, or expenses resulting from:
● Violation of these Terms & Conditions
● Misuse of the website
● Breach of applicable laws
● Infringement of third-party rights
16. PRIVACY
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in the Privacy Policy.
17. TERMINATION
EveStone reserves the right to terminate or restrict access to the website, services, or customer accounts without notice if these Terms & Conditions are violated.
18. GOVERNING LAW
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Pakistan.
19. CHANGES TO THESE TERMS
We reserve the right to modify these Terms & Conditions at any time. Changes become effective immediately upon publication on our website. Customers are encouraged to review this page periodically for updates.