Terms of service

Last Updated: June 2026

 

These Terms & Conditions govern your access to and use of the EveStone website, products, and services. By accessing our website, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website immediately.

 

1.    ABOUT EVESTONE

EveStone is an online jewelry brand offering fashion jewelry, accessories, and related products through our website and social media platforms.

Throughout these Terms & Conditions, the terms "EveStone," "we," "our," and "us" refer to EveStone, while "customer," "you," and "your" refer to any individual accessing our website or purchasing our products.

 

2.    ACCEPTANCE OF TERMS

By accessing our website, creating an account, subscribing to our communications, or purchasing products, you acknowledge that:

      You are at least 18 years of age or have parental permission to use the website.

      You have read and understood these Terms & Conditions.

      You agree to comply with all applicable laws and regulations.

      You accept all policies published on our website, including our Privacy Policy, Shipping Policy, Refund Policy, and Return & Exchange Policy.

 

3.    PRODUCTS AND PRODUCT INFORMATION

We make every effort to ensure that all product descriptions, photographs, pricing, specifications, and availability information are accurate and up to date.

However, we cannot guarantee that:


      Product images will appear exactly the same on every device.

      Colors displayed on screens perfectly match the actual product.

      All descriptions are completely free from typographical errors.

      Products will always be available in stock.

 

Minor variations in color, texture, shine, or appearance may occur due to photography lighting, screen settings, and manufacturing differences.

Such variations shall not be considered defects.

 

4.    PRODUCT CARE AND CUSTOMER RESPONSIBILITY

Customers are responsible for following proper jewelry care instructions. EveStone shall not be responsible for damage resulting from:

      Improper storage

      Exposure to water, perfumes, lotions, or chemicals

      Excessive force or mishandling

      Normal wear and tear

      Unauthorized repairs or alterations

 

Proper jewelry care helps maintain the appearance and longevity of your purchase.

 

5.    PRICING AND PAYMENT

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated. We reserve the right to:

      Change prices without prior notice

      Correct pricing inaccuracies

      Modify promotional offers

      Cancel orders affected by pricing errors Accepted payment methods may include:

      Cash on Delivery (COD)

      Bank Transfer


      Debit Cards

      Credit Cards

      Digital Payment Gateways

 

Orders will only be processed after successful payment verification where applicable.

 

6.    ORDER ACCEPTANCE

Submission of an order does not automatically constitute acceptance of the order. EveStone reserves the right to:

      Refuse any order

      Limit quantities purchased

      Request additional verification

      Cancel suspicious transactions

      Cancel orders due to stock unavailability

 

If an order is cancelled after payment has been received, a refund will be processed according to our Refund Policy.

 

7.    SHIPPING AND DELIVERY

Delivery timelines provided on the website are estimates only.

 

While we work with reliable courier partners, EveStone shall not be held responsible for delays resulting from:

      Courier service disruptions

      Weather conditions

      Public holidays

      Government restrictions

      Natural disasters

      Events beyond our reasonable control

 

Customers are responsible for providing accurate shipping information.

 

Additional shipping charges may apply if an order must be re-shipped due to incorrect customer information.


8.    ACCOUNT REGISTRATION

If you create an account on our website, you are responsible for:

 

      Maintaining account confidentiality

      Protecting login credentials

      Restricting unauthorized access

      Ensuring all information remains accurate

 

EveStone reserves the right to suspend or terminate accounts that violate these Terms & Conditions.

 

9.    PROMOTIONS AND DISCOUNTS

Promotional campaigns, discount codes, giveaways, and special offers may be subject to additional terms.

Unless otherwise specified:

 

      Promotions cannot be combined.

      Discounts have no cash value.

      Promotional offers may be withdrawn at any time.

      Misuse of promotional codes may result in order cancellation.

 

10.    INTELLECTUAL PROPERTY RIGHTS

All content appearing on the EveStone website, including but not limited to:

 

      Brand name

      Logo

      Product images

      Graphics

      Videos

      Website design

      Product descriptions

      Marketing materials

      Social media content

 

is owned by EveStone and protected under applicable intellectual property laws. You may not:


      Copy

      Reproduce

      Modify

      Republish

      Distribute

      Sell

      Exploit

 

any content without prior written permission from EveStone.

 

11.    USER CONDUCT

Users agree not to:

 

      Use the website for unlawful purposes

      Submit false or misleading information

      Interfere with website operations

      Attempt unauthorized access to systems

      Upload malicious software

      Engage in fraudulent activities

      Violate intellectual property rights

 

Violation of these terms may result in account suspension, order cancellation, or legal action.

 

12.    THIRD-PARTY LINKS

Our website may contain links to third-party websites, payment gateways, social media platforms, or services.

EveStone does not control or endorse such third-party websites and is not responsible for:

 

      Their content

      Their privacy practices

      Their availability

      Their services

 

Customers access third-party websites at their own risk.

 

13.    LIMITATION OF LIABILITY


To the fullest extent permitted by law, EveStone shall not be liable for:

 

      Indirect damages

      Incidental damages

      Consequential damages

      Loss of profits

      Loss of business opportunities

      Data loss

      Personal dissatisfaction unrelated to product defects

 

Our total liability shall never exceed the amount paid by the customer for the specific product involved in the claim.

 

14.    DISCLAIMER OF WARRANTIES

All products and services are provided on an "as available" and "as is" basis. EveStone makes no warranties regarding:

      Continuous website availability

      Error-free operation

      Compatibility with all devices

      Complete absence of technical issues

 

While we strive to maintain high standards, no guarantee is provided beyond those expressly stated.

 

15.    INDEMNIFICATION

You agree to indemnify and hold harmless EveStone, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, losses, or expenses resulting from:

      Violation of these Terms & Conditions

      Misuse of the website

      Breach of applicable laws

      Infringement of third-party rights

 

16.    PRIVACY

Your use of our website is also governed by our Privacy Policy.


By using our services, you consent to the collection and use of information as described in the Privacy Policy.

 

17.    TERMINATION

EveStone reserves the right to terminate or restrict access to the website, services, or customer accounts without notice if these Terms & Conditions are violated.

 

18.    GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

 

19.    CHANGES TO THESE TERMS

We reserve the right to modify these Terms & Conditions at any time. Changes become effective immediately upon publication on our website. Customers are encouraged to review this page periodically for updates.